privacy policy
last updated: 9/15/2025
at livnmad, we respect your privacy. this policy explains what personal information we collect, how we use it, and the rights you have in relation to it.
information we collect
when you interact with us, we may collect:
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personal details: your name, email address, shipping/billing address, phone number.
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payment details: processed securely through our payment partners (we never store your full payment information).
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order information: products you purchase, order history, delivery preferences.
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website usage: cookies, ip addresses, and device information to help improve our site and services.
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newsletter + email sign-ups: your email address when you subscribe.
how we use your information
we use your information to:
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process and ship your orders.
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communicate about purchases, returns, or questions.
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send newsletters, updates, or promotional offers (if you opted in).
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improve our website, services, and customer experience.
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comply with legal obligations.
cookies + tracking
we use cookies and similar tools to remember your preferences, improve website functionality, and understand how our site is used. you can disable cookies through your browser settings, but some features may not work properly.
sharing your information
we do not sell or rent your personal data. we only share information with:
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service providers (e.g., payment processors, shipping carriers, website hosts) to fulfill orders and provide services.
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legal authorities if required by law.
your rights
depending on where you live, you may have the right to:
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access, correct, or delete your personal data.
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withdraw consent from marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.
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request a copy of the personal data we hold about you.
data retention
we keep your personal data as long as necessary to provide our services, fulfill legal obligations, and resolve disputes.
protecting your data
we use reasonable technical and organizational measures to protect your personal information. however, no method of transmission over the internet is 100% secure.
children’s privacy
livnmad does not knowingly collect or store personal data from children. if we learn that we have, we’ll delete it immediately.
changes to this policy
we may update this privacy policy from time to time. any updates will be posted here with a new “last updated” date.
contact us
if you have any questions about this privacy policy or your personal data, contact us at:
livnmad skincare
29 Golfview Cir. NE Winter Haven, FL 33881