terms & conditions
last updated: 9/15/2025
welcome to livnmad. by using our website and purchasing our products, you agree to the following terms and conditions. please read carefully.
general information
this website is operated by livnmad llc. throughout the site, the terms “we,” “us,” and “our” refer to livnmad. by accessing our site or purchasing something from us, you engage in our “service” and agree to be bound by these terms.
products + usage
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our products are handcrafted skincare items made with natural ingredients.
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please read product descriptions and ingredient lists carefully before use to avoid allergies or sensitivities.
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discontinue use if irritation occurs.
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our products are for external use only.
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statements on this site have not been evaluated by the fda. our products are not intended to diagnose, treat, cure, or prevent any disease.
ordering + payment
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all prices are listed in usd.
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payment must be received in full before an order is processed.
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we reserve the right to refuse any order placed with us.
shipping + delivery
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we ship orders to the address provided at checkout.
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once shipped, we are not responsible for delays, damages, or lost packages caused by carriers.
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shipping times are estimates and may vary.
returns + exchanges
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due to the nature of skincare products, we cannot accept returns of opened or used items.
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if your product arrives damaged or incorrect, please contact us within 7 days of delivery for a replacement or refund.
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shipping costs are non-refundable.
intellectual property
all content on this site, including text, images, logos, and designs, is the property of livnmad llc and may not be used without written permission.
liability disclaimer
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livnmad is not liable for any adverse reactions, injuries, or damages resulting from the use or misuse of our products.
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by purchasing, you acknowledge and accept responsibility for testing products on a small area of skin first.
third-party services
we may use third-party providers (e.g., payment processors, shipping carriers). we are not responsible for the practices or policies of these providers.
changes to terms
we reserve the right to update, change, or replace any part of these terms at any time. updates will be posted here with a new “last updated” date.
governing law
these terms and conditions shall be governed by and construed under the laws of the state of Florida, united states.